Privacy Policy – EGSMMA

EGSMMA (“we,” “our,” “us”) is committed to respecting and protecting your privacy in accordance with UK GDPR and the Data Protection Act 2018. This policy explains how we handle your personal data when you use our website or services.

1. We Respect Your Privacy

Your privacy is important to us. EGSMMA is dedicated to managing your personal information responsibly, securely, and transparently.

2. Collection of Personal Information

The types of personal information we may collect include:

Name, company name, email address, phone number.
Billing and payment details.
Social media account information (for service delivery).
Website usage data such as IP address, browser type, and cookies.

3. How We Collect Your Personal Information

We collect personal information through:

Website contact forms and service inquiries.
Email communication.
Signed contracts and proposals.
Website analytics tools (e.g., Google Analytics)

4. Use of Your Personal Information

Your personal information is collected and used for the purposes of:

Delivering our social media management services.
Communicating updates, invoices, and performance reports.
Providing customer support and handling inquiries.
Improving our website, campaigns, and overall service quality.

5. Disclosure of Your Personal Information

We do not sell or trade your personal information. We may only disclose your data:

To trusted third‑party service providers (e.g., payment processors, analytics tools) where necessary.
When required by law, regulation, or court order.

6. Security of Your Personal Information

We apply strict security measures to protect your personal data, including:

SSL encryption on all website traffic.
Password‑protected and restricted access storage.
Encrypted storage for sensitive data including social media account credentials.

7. Access to Your Personal Information

You have the right to:

Request access to the personal data we hold about you.
Request corrections if your data is inaccurate.
Request deletion of personal data in line with UK GDPR obligations.

To make a request, please email us at contact@egsmma.com. We may need to verify your identity before actioning requests.

8. Complaints About Privacy

If you believe your privacy has been breached by EGSMMA, contact us at contact@egsmma.com.
If you are not satisfied with our response, you may escalate to the Information Commissioner’s Office (ICO), UK’s data protection regulator: www.ico.org.uk.

9. Changes to This Privacy Policy

Please be aware that we may change this Privacy Policy in the future.
We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon posting on our website or notice board.
We encourage you to check back from time to time to review this Privacy Policy for updates.

10. Website

This Privacy Policy applies to all visitors using www.egsmma.com and our services.
By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

📍 Business Address: 75–71 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
📧 Email Contact: contact@egsmma.com